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Business Analyst

Chennai, TN
  • Serve as the liaison between various business units and the IT Department.
  • Analyze business needs by examining the current processes, defining new processes, identifying problems and offering solutions.
  • Document and translate business requirements into systems specification documentation including use cases, wireframes and workflow diagrams.
  • Collaborate with developers to determine functionality options and associated level of effort and to communicate any tradeoffs between usability and cost to the business units.
  • Work with stakeholders across all business units, subject matter experts and third party entities, reconciling conflicts and presenting information in a manner the business units can review and approve.
  • Provide production support to end users and assisting the help desk in resolving issues in a timely manner.
  • Facilitate successful implementation by working with the project managers to develop project plans, interacting with the Quality Assurance Team to resolve issues and coordinating/managing the User Acceptance Testing effort.
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